we had been billed $861 to change the flight itinerary. The travel agency blames the AA to the large cost and AA washed their palms.
I identified as AA this morning and I was notified they identified the car seat in NYC. It will likely be leaving NYC this afternoon and we be at my house sometime right now or tomorrow.
Then on the way in which back again Yet another “complex mistake” we genuinely considered this was a joke. Very well it wasn’t. they held us back without having EXPLANATION all over again. We experienced an hour & 57 min layover and when we bought from the plane from panama to MIA, we made it through customs obtained our baggage with forty seven mins to spare & the “supervisor” literally smiled & explained “you’re gonna pass up the flight weren't letting you thru” 27 Others screaming that the airplane was RIGHT THERE & hadn’t remaining nevertheless, but her cocky smile & Mindset didn’t treatment & Compelled US yet again to miss the flight & reported “obtain a snug spot to rest for your evening.
I are around the mobile phone for three hours trying to resolve a problem in which my bag was break up open up and my possessions lacking.
Your lack of response caused me to terminate my excursion which I explained to Anyone to at American.. Remember to explain to me what I do subsequent..
I a short while ago had a flight cancelled by American Airways and stood inside of a line for forty five minutes to get rebooked on A further flight. I had been shocked to discover which the gate agents did not have a check out to the available USAIR flights.
My flight was pretty pleasant. I'd an Loss of life in my loved ones and return dwelling on Thursday early morning. So with that I called customer service and request if I could get an flight again two times early. I used to be instructed that it might Expense me 600 much more than my first return ticket.
At last we been given all of our baggage and of course one of my bags was not there. As predicted it absolutely was lost, my sons car seat was misplaced. The identical females that had lied earlier explained that it needed to be there, scanned in.
I realize that it may be a while just before USAIR and American software might be synched. But, there is absolutely no reason for your agents being so disconnected.
I have flown your airline 2 situations in the final 12 months and had a person person that actually works for me to fly previous week with a non halt flight you fellas can’t even get a non stop flight promptly.
27th Oct. I flew from Chicago to Manchester on AA54. You applied a B757 which was absolutely unsuitable for a seven hr journey. The seats spec/recline/legroom had been what I might count on on a vacation constitution or commuter flight of 1 hour. Additionally, the examining light-weight did not do the job and besides the movie there was no channel open up for audio.
I want to make this report to you. I used to be amazed that I was unable to produce a report by telephone. Sallianne Dale
I have a request reference number 14716375252 from a vacation taken last Nov. I would like to know the companies response.
went for the Dominican Republic on holiday with my spouse and son on july31 til aug 7th 2015 had a good time until time to go house, the flight leaving around informative post the aug7th experienced a delay for eight hrs for departing to Miami then suppose to connect and head over to dulles airport.